DISTANCE SALES CONTRACT
This Distance Sales Contract (“Contract”) has been prepared for sales conducted via the internet in accordance with the Law on the Protection of the Consumer No. 6502 dated 07.11.2013 (“Law No. 6502”) and the Regulation on Distance Contracts published in the Official Gazette No. 29188 dated 27.11.2014 (“Relevant Regulation”), and the contract articles are as follows.

ARTICLE 1 – PARTIES

SELLER

Title : Beste İnce Sobe Handmade

Address : Valikonağı Cad. Akkavak Sok. Bezci Apartmanı No:14/3 Nişantaşı/Şişli

Phone : +90 532 286 17 02

E-mail address :info@sobehandmade.com

1.2 BUYER

Name Surname :

Address :

Phone :

E-mail address :

ARTICLE 2- SUBJECT

The subject of this Contract is to determine the rights and obligations of the parties regarding the sale and delivery of the product or products ordered by the BUYER via the website with the domain name www.sobehandmade.com owned by the SELLER, and whose qualities and sales price are specified in Article 3 of the Contract, in accordance with the provisions of Law No. 6502 and the Relevant Regulation.

ARTICLE 3 - PRODUCT SUBJECT TO THE CONTRACT

The type, quantity, brand/model, color, sales price, and delivery information of the products are as stated below.

The basic features of the product, such as its model and color, are available on the website with the domain name www.sobehandmade.com owned by the SELLER. The BUYER can examine the product features and images on the website as long as it is on sale.

The price below is the sales price of the product including all taxes.

Product description :

Price of the product including VAT :

Quantity :

Shipping Fee :

*The shipping fee will be determined according to the product amount. Since it cannot be calculated in advance, additional costs may need to be paid.

Payment Method : Cash/ Single Payment Credit Card/ Credit Card [*] Installments

Total Price (including VAT) :

Delivery Method : Delivery to address

ARTICLE 4 - GENERAL PROVISIONS

4.1 - The BUYER declares that they have read and are informed about all preliminary information regarding the basic characteristics, sales price, payment method, delivery, and the SELLER's full trade name, physical address, and contact information of the product or products subject to the Contract specified in Article 3, and have given the necessary confirmation in the electronic environment.

By confirming this Contract, the BUYER confirms that they have accurately and completely obtained the information that must be provided to the consumer by the SELLER before the conclusion of distance contracts, including the address, basic features of the ordered product, price, payment and delivery information, and the information that they will be under a payment obligation if the order is confirmed.

4.2 - Except for products specially prepared in line with the BUYER's requests, the product or products subject to the Contract shall be delivered to the BUYER or the person/organization at the address indicated by the BUYER, within the period explained in the preliminary information, depending on the distance of the BUYER's place of residence for each product, provided that it does not exceed the legal 30 (thirty) day period to be applied starting from the arrival of the order to the SELLER. The shipping fee for delivery shall be covered by the BUYER, and in the event that the shipping fee is to be covered by the SELLER, this situation shall be stated separately by the SELLER before the formation of the Contract.

4.3 - The SELLER is responsible for the delivery of the product subject to the Contract in a sound, complete manner and in accordance with the qualifications specified in the order.

4.4 - For the delivery of the product subject to the Contract, it is required that this Contract has been accepted by the BUYER and the price has been paid via the payment method preferred by the BUYER. If the product price is not paid for any reason or is canceled in the bank records, the SELLER shall be deemed to be released from the obligation to deliver the product.

4.5- In the event that the bank or financial institution does not pay the product price to the SELLER due to the unfair or unlawful use of the BUYER's credit card, bank card, debit card, or Ininal Card and other payment systems offered on the website by unauthorized persons after the delivery of the product, in a manner not caused by the BUYER's fault, it is mandatory for the BUYER to send the product to the SELLER's contact address within 3 (three) days at the latest, provided that it has been delivered to them. In this case, all shipping costs belong to the BUYER.

4.6 - If the product subject to the Contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible for the refusal of the delivery by the person/organization to be delivered to.

4.7- The SELLER shall not have any liability due to the inability to deliver the ordered product to the BUYER due to any problems the cargo company may encounter during the delivery phase of the product to the BUYER.

4.8- The SELLER may supply a different product of equal quality and price to the BUYER before the expiration of the performance obligation arising from the contract, provided that there is a justified reason.

4.9- If the SELLER cannot fulfill its obligations under the Contract in case of impossibility of fulfilling the ordered product or service or if the ordered product is out of stock, it shall notify the consumer of this situation before the expiration of the performance obligation arising from the Contract and may supply a different product of equal quality and price to the BUYER if it is in stock. It is also possible for the SELLER to refund the product price, provided that this right is reserved.

4.10- If the SELLER cannot deliver the product subject to the Contract within the specified time due to force majeure or extraordinary situations such as weather conditions preventing transportation or interruption of transportation, it is obliged to notify the BUYER of the situation. In this case, the BUYER may request the cancellation of the order, the replacement of the product subject to the Contract with its equivalent if any, and/or the postponement of the delivery time until the obstructive situation is eliminated. In case the BUYER cancels the order, the amount paid is paid to them in cash and in full within 10 (ten) days.

In payments made by the BUYER with a credit card, bank card, and/or debit card and other payment systems offered on the Website, the product amount is refunded to the relevant bank within 7 (seven) days after the order is canceled by the BUYER. For payments made with an Ininal Card, the product amount is refunded to the user's Ininal Card account within 24 hours after the order is canceled by the BUYER. After the return of this amount to the bank and/or Ininal Card account, its reflection on the BUYER's accounts is entirely related to the bank and/or Ininal Card transaction process, and it is not possible for the SELLER to intervene in this matter in any way.

4.11- This Contract becomes valid after it is accepted by the BUYER. Upon confirmation of the order, the BUYER is deemed to have accepted all terms of this contract.

ARTICLE 5 - RIGHT OF WITHDRAWAL

5.1- The BUYER has the right to withdraw within 14 (fourteen) days from the delivery of the product subject to the contract to themselves or to the person/organization at the address indicated by them, without showing any justification. By concluding this Contract, the Buyer accepts in advance that they have been informed about the right of withdrawal. In order to exercise the right of withdrawal, it is required that a notification be made in writing to the contact information of the SELLER stated above within the 14 (fourteen) day period, and that the product is not among the products for which the right of withdrawal cannot be exercised within the framework of the provisions of Article 6, has not been used in any way, has no reason to be considered as used, and is in a state that can be offered for sale again by the SELLER.

5.2- In case the right of withdrawal is exercised, the BUYER is obliged to send back the products to be returned to the SELLER complete and undamaged, together with the box, packaging, and if any, standard accessories and invoice, within 10 (ten) days from the date they directed the notification that they exercised the right of withdrawal. Otherwise, the right of withdrawal will be considered as not exercised.

5.3- The SELLER is obliged to refund the collected payments to the BUYER in a way suitable for the payment instrument used by the BUYER while purchasing the product, within 14 (fourteen) days from the date the notification that the right of withdrawal has been exercised reaches the SELLER.

5.4- The shipping cost of the product returned by exercising the right of withdrawal within the period will be covered by the SELLER.

5.5 - Except in cases where the BUYER exercises their right of withdrawal and other rights arising from the law, it is not possible to return or exchange any product with another product.

ARTICLE 6 – PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED

1. In products specially prepared or designed in line with the BUYER's requests or personal needs,
2. In products where any changes or additions have been made to the original size or design in line with the BUYER's request,
3. In products whose label, packaging, or box has been damaged,
4. The right of withdrawal cannot be exercised in products that are not suitable for resale.

ARTICLE 7 - PROTECTION OF PERSONAL DATA

7.1.The Buyer can open a User Account in accordance with this Contract, and for this purpose, they enter their name, surname, and contact information, and this information is deemed 'personal data' within the scope of the Personal Data Protection Law No. 6698 (“KVKK”). In addition to this, the Seller collects payment information such as credit card information to collect the price of the Product purchased, and address information to deliver the Product, other than the Buyers' name, surname, and contact information. The Seller collects and transfers personal data in this way for the performance of the services specified under the Contract, and the processing of such personal data is necessary in accordance with Article 5/2/c of the KVKK.

7.2.The Seller accepts, declares, and undertakes to process the personal data collected from the Buyer as mentioned above within the scope of the service provided under this Contract, in a manner related and limited to the purpose of processing, and in accordance with the purpose of the Contract; to retain them until the end of the period necessary for the provision of the service under this Contract; to delete, destroy or anonymize them when the reasons requiring the processing of personal data disappear; and not to transfer them to third parties without the explicit consent of the Buyer, except for those necessary for the performance of this Contract and for its legitimate interests, provided that it does not harm the fundamental rights and freedoms of the Buyer.

ARTICLE 8 - AUTHORIZED COURT

In the implementation of this Contract, the Consumer Arbitration Committees up to the value announced by the Ministry of Customs and Trade and the Consumer Courts at the SELLER's place of residence are authorized.

With the completion of the order, the BUYER will have accepted all the matters in this Contract.